Finding a contractor can feel like a daunting task, luckily, with a few simple tips and guidelines, selecting your swimming pool contactor can be a breeze.
1. Licensed and Bonded - In-ground swimming pools are geographic specific engineered structures that require wet stamp engineering drawings. As certified professionals, you want to make sure your contractor is licensed and bonded. A lack of proper certifications, licenses, and insurance are red flags that you may be going with an unqualified builder
2. Complaints against license – After ensuring your contractor is licensed and bonded you want to head to the CSLB. Here you can check to see the current status of a license, as well as any past complaints filed against a license and the associated entities. At California Trademark Pools we are proud to hold a complaint free record.
3. Online reviews - One of the easiest ways to get a general sense of a business’ quality of craftmanship and track record are to check reviews on sources like Google, yelp, etc. You can see first hand accounts of praise or complaints from clients as well as how a business responds to their clients. Sometimes there is more to be learned from a business in the way they respond to clients vs. the actual reviews left for them. At California Trademark Pools we are ecstatic to hold a 5-star rating across online reviews.
4. Services offered - It is very easy to confuse a pool cleaning service from a design service. It is also very easy to confuse a design only firm from a design to build firm. Some companies offer owner build kits, while some offer contractors to work with. At California Trademark Pools, we work with you from the beginning design phase to the end of construction. If you are outside our service build area, we offer design consultations and drawings ranging in packages and prices to help bring your dream backyard to life.
5. Relationships with subcontractors – Many pool builders and contractors use subcontractors to complete certain aspects of the build. One way to discover more about your builder is to ask about their subcontractors. If they have a revolving door of subcontractors, this may be a red flag for lack of payment to other companies, or could indicate that they have a range of quality in build within their own company such as an A crew B crew or C crew. You may be offered an earlier build time but may be getting a worse finish crew. At California Trademark Pools we enjoy healthy relationships with all of our subcontractors, some relationships lasting nearly 15 years.